Missed call Booked job

For HVAC, plumbing & electrical business owners

Missed the call? Still get the job.

Busy on a job and miss a call? Text2Book texts the customer back in seconds and finds out what they need. You get the booking by text. Reply YES, and it's done.

14-day free trial. No card needed.

2:515G
SH
Summit Heating & AirText message
Text message

Example. Names and numbers are fictional.

Up to 30%1
more booked jobs
< 10 sec
from missed call to first text
24/7
nights, weekends, busy season

How it works

From missed call to booked job

Step 01 of 07Customer

Customer calls

A homeowner needs help and calls your business.

Example · Summit Heating & Air

Incoming call · (713) 555-0142

Grow your sales

Win back up to 30% more jobs1

Most missed callers never leave a voicemail. They call the next company. Text them first and the job stays yours.

62%2

of calls to small businesses go unanswered.

78%3

of customers hire the first business that responds.

Drag the slidersWhat missed calls cost you
15
$350
30%
Revenue you could recover$6,825/month$81,900 a year · about 20 extra jobs a month
One recovered job pays for Text2Book for 70 months.
Start recovering these jobs

See it work

A missed call becomes a booked job

Sarah's AC quits on a 96° afternoon. Mike is on a roof and can't pick up. Watch both phones.

  1. 1Missed call
  2. 2Instant text-back
  3. 3AI gathers details
  4. 4Owner approves
  5. 5Customer booked
2:525G
Customer's phone
SH
Summit Heating & AirText message
Text message
Sarah, the homeowner
2:525G
Business owner's phone
SH
Summit Heating & Air BookingsText message
Text message
Mike, the owner, on a job

Who it's for

Built for home service trades

If your phone rings while you're on a job, Text2Book is for you.

  • HVAC
  • Plumbing
  • Electrical
  • Roofing
  • Appliances
  • Garage doors
  • Pest control
  • Landscaping

Don't see your trade? Ask us

Pricing

Simple pricing that pays for itself

One recovered job a month covers it. Try it free for 14 days, no card needed.

Starter

For owner-operators who want every missed call answered.

$5/month

14-day free trial · No card needed · Setup included

Try Starter free
  • Missed-call text-back, 24/7
  • AI job intake by text
  • Approve, decline or change by text
  • Your own business texting number
  • Up to 150 missed-call conversations a month

Multi-location. Several branches, phone lines or brands? We'll set up a line and approvals for each location. Talk to us

14-day free trial. No card needed. No long-term contract. Cancel anytime. Prices exclude tax.

See full pricing and what's included

Made for your business

Tuned to your business, not a template

An HVAC shop and a plumber need different answers from the same missed call. We set Text2Book up with your services, your questions, your hours and your rules.

  • Greeting in your business's name and tone
  • Questions your team needs answered
  • Your hours, after-hours and emergency rules

Need a change later? Just text us and we'll update it.

Summit Heating & AirYour assistant · tuned for HVAC
Example

First text to a missed caller

Hi, this is Summit Heating & Air. Sorry we missed your call! What's going on with your heating or AC, and how urgent is it?

Questions it asks

  1. 1Heating or cooling problem?
  2. 2Is the system running at all?
  3. 3Any burning or gas smell?
  4. 4Address with ZIP code
  5. 5A day and time that work

Every request is screened

  1. Calendar checkGoogle Calendar · open slots only
  2. Auto-declineOutside Houston ZIPs, or not heating & cooling
  3. You approveEverything else, by text
AC repairFurnace repairTune-upsNew installs

Gas smell or CO alarm → safety steps for the customer and an urgent alert to you.

Text vs voice

Why text, not an AI voice bot?

AI voice agents answer the phone and talk to your caller. Text2Book texts them instead. Here's why we think text wins for home service jobs.

Situation AI voice agent Text2Book
For your customer

Has to stay on the line and talk to a bot, often from a noisy job site or work.

Replies whenever it suits them, from anywhere.

Getting details right

Names and addresses are easy to mishear, then read back for correction.

The customer types them, so they arrive spelled correctly.

How it feels

Some callers hang up as soon as they hear a robot voice.

A normal text from your business, like any other message.

What you receive

A call summary or a recording to listen back to.

A clean booking request. Reply YES and it's booked.

Record of the job

Buried in audio and call transcripts.

The full written conversation, saved in your inbox.

When the AI is unsure

The caller can get stuck in a loop on the line.

It hands the conversation to you with an alert.

Where voice shines: callers who want to talk to someone right away. Text2Book still greets every missed caller by voice, and anyone who asks for a person is handed straight to you.

FAQ

Questions owners ask us

Something else on your mind? Ask us. A real person answers.

No. Keep your existing number. Calls you don't answer forward to your Text2Book line, which greets the caller and texts them right away.

You get a text with the customer's name, problem, urgency, address and preferred time. Reply YES to book it, NO to decline, or write what you want, like "make it 8am". You can also approve from the dashboard.

Never. It collects the details and sends you a request. Only your approval confirms a visit.

Yes. We set up your greeting, tone, services, service area, business hours and the questions to ask. Tell us anytime and we'll update it.

Most callers would rather reply to a text than talk to a bot. They answer on their own time, addresses arrive spelled correctly, and you get a clean request to approve. Anyone who wants a person is handed straight to you. See the full comparison above.

If a customer mentions a gas smell, burning smell, smoke or a carbon monoxide alarm, they're told to get to safety and contact emergency services, and you get an urgent alert.

The customer called you first, and we register your number for business texting with the carriers. Every customer can reply STOP to opt out, and we honour it immediately.

We contact you to go over a few details, then we do the work. Most businesses are live within 1 to 2 weeks, including carrier registration.

Yes. You get 14 days free and you don't need to enter a card. The 14 days start when Text2Book goes live, so you see it work on real missed calls.

No long-term contract. Month-to-month, cancel anytime.

Get started

Start winning the jobs you're missing

Sign up in a minute, tell us about your business and we'll set everything up. Your 14 free days start when you go live.

  • 14 days free
  • No card needed
  • Setup included
  • Cancel anytime

We reply within one business day.

hello@text2book.com

How to get started

  1. 1
    Sign up free

    Create your account with Google. It takes about a minute.

  2. 2
    Tell us about your business

    Your services, hours and service area. We do the setup.

  3. 3
    Get more jobs

    Missed callers get a text back, and you book the job with a YES.

Start my free trial

No card needed. Have questions? Contact us