Missed the call? Still get the job.Missed the call?Still get the job.Every missed call,turned into a booked job.
Busy on a job and miss a call? Text2Book texts the customer back in seconds and finds out what they need. You get the booking by text. Reply YES, and it's done.
An HVAC shop and a plumber need different answers from the same missed call. We set Text2Book up with your services, your questions, your hours and your rules.
Greeting in your business's name and tone
Questions your team needs answered
Your hours, after-hours and emergency rules
Need a change later? Just text us and we'll update it.
Summit Heating & AirYour assistant · tuned for HVAC
Example
First text to a missed caller
Hi, this is Summit Heating & Air. Sorry we missed your call! What's going on with your heating or AC, and how urgent is it?
Questions it asks
1Heating or cooling problem?
2Is the system running at all?
3Any burning or gas smell?
4Address with ZIP code
5A day and time that work
Every request is screened
Calendar checkGoogle Calendar · open slots only
Auto-declineOutside Houston ZIPs, or not heating & cooling
You approveEverything else, by text
AC repairFurnace repairTune-upsNew installs
Gas smell or CO alarm → safety steps for the customer and an urgent alert to you.
Bayou City PlumbingYour assistant · tuned for Plumbing
Example
First text to a missed caller
Hi, this is Bayou City Plumbing. Sorry we missed your call! What's going on, and is water leaking right now?
Questions it asks
1Is water actively leaking?
2Where is it: kitchen, bath or water heater?
3Can you shut off the water?
4Address with ZIP code
5When can we come by?
Every request is screened
Calendar checkOutlook Calendar · open slots only
Auto-declineOutside Katy & Cypress, or not plumbing
You approveEverything else, by text
LeaksDrainsWater heatersRepipes
Active flooding → shut-off steps for the customer and an urgent alert to you.
Brightline ElectricYour assistant · tuned for Electrical
Example
First text to a missed caller
Hi, this is Brightline Electric. Sorry we missed your call! What's going on, and is anything sparking or hot?
Questions it asks
1Which room or circuit?
2Any sparks, smoke or burning smell?
3Is a breaker tripping?
4Address with ZIP code
5A good time for a visit
Every request is screened
Calendar checkGoogle Calendar · open slots only
Auto-declineOutside Sugar Land, or not electrical work
You approveEverything else, by text
PanelsOutlets & wiringLightingEV chargers
Sparks, smoke or burning smell → safety steps for the customer and an urgent alert to you.
Text vs voice
Why text, not an AI voice bot?
AI voice agents answer the phone and talk to your caller. Text2Book texts them instead. Here's why we think text wins for home service jobs.
Situation AI voice agent Text2Book
For your customer
Has to stay on the line and talk to a bot, often from a noisy job site or work.
Replies whenever it suits them, from anywhere.
Getting details right
Names and addresses are easy to mishear, then read back for correction.
The customer types them, so they arrive spelled correctly.
How it feels
Some callers hang up as soon as they hear a robot voice.
A normal text from your business, like any other message.
What you receive
A call summary or a recording to listen back to.
A clean booking request. Reply YES and it's booked.
Record of the job
Buried in audio and call transcripts.
The full written conversation, saved in your inbox.
When the AI is unsure
The caller can get stuck in a loop on the line.
It hands the conversation to you with an alert.
Swipe to compare
Where voice shines: callers who want to talk to someone right away. Text2Book still greets every missed caller by voice, and anyone who asks for a person is handed straight to you.
FAQ
Questions owners ask us
Something else on your mind? Ask us. A real person answers.
No. Keep your existing number. Calls you don't answer forward to your Text2Book line, which greets the caller and texts them right away.
You get a text with the customer's name, problem, urgency, address and preferred time. Reply YES to book it, NO to decline, or write what you want, like "make it 8am". You can also approve from the dashboard.
Never. It collects the details and sends you a request. Only your approval confirms a visit.
Yes. We set up your greeting, tone, services, service area, business hours and the questions to ask. Tell us anytime and we'll update it.
Most callers would rather reply to a text than talk to a bot. They answer on their own time, addresses arrive spelled correctly, and you get a clean request to approve. Anyone who wants a person is handed straight to you. See the full comparison above.
If a customer mentions a gas smell, burning smell, smoke or a carbon monoxide alarm, they're told to get to safety and contact emergency services, and you get an urgent alert.
The customer called you first, and we register your number for business texting with the carriers. Every customer can reply STOP to opt out, and we honour it immediately.
We contact you to go over a few details, then we do the work. Most businesses are live within 1 to 2 weeks, including carrier registration.
Yes. You get 14 days free and you don't need to enter a card. The 14 days start when Text2Book goes live, so you see it work on real missed calls.
No long-term contract. Month-to-month, cancel anytime.
Get started
Start winning the jobs you're missing
Sign up in a minute, tell us about your business and we'll set everything up. Your 14 free days start when you go live.